How to Reset Your Sensi Thermostat

If your Sensi thermostat is not functioning as expected, a reset may help resolve the issue. However, it’s important to reset your thermostat only if advised by support. Resetting your Sensi thermostat will require you to reconnect it to Wi-Fi afterward. Additionally, allow 30-60 minutes for the thermostat to recalibrate your room temperature after the reset.

Below, we’ve outlined the reset process for different Sensi thermostat models. Follow the steps for your specific device.

Sensi Smart Thermostat

Go to your thermostat on the wall.
Simultaneously press and hold the up-arrow button, down-arrow button, and Fan button.
The display will flash and reboot.
Release the buttons once you see the display restart.

Sensi Lite Smart Thermostat

Go to your thermostat on the wall.
Press and hold the up-arrow button, down-arrow button, and Menu button (three dots) for at least one second.
The display will reset and reboot.

Sensi Touch Smart Thermostat

Go to your thermostat on the wall.
Tap Menu.
Select About Thermostat.
Tap Factory Reset to reset the thermostat.

Sensi Touch 2 Smart Thermostat

Go to your thermostat on the wall.
Tap the menu icon.
Select About Thermostat.
Tap Factory Reset to complete the reset process.

Sensi Room Sensor

Locate the physical sensor.
Remove the plastic piece on the back of the sensor to reveal the battery compartment.
Press and hold the Reset button for 5 seconds to reset the sensor.

After Reset: Reconnect to Wi-Fi

Once your Sensi thermostat resets, you will need to reconnect it to Wi-Fi. Follow the manufacturer’s instructions to ensure your thermostat is back online and functioning correctly.

By following these simple steps, you can successfully reset your Sensi thermostat and restore it to optimal performance. If you continue to experience issues, contact Sensi customer support for further assistance.